At WebBet, your privacy is not merely a legal obligation — it is a moral responsibility we take seriously every day. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform.
This Privacy Policy describes the data protection practices of WebBet ("we", "the platform" or "WebBet.fun") with respect to personal information of members and visitors to our website. It applies to all services provided through the webbet.fun website, mobile app, and any related platforms operated by WebBet.
WebBet operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We treat the trust you place in us with your personal data as a responsibility we do not take lightly.
By using the WebBet platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, we recommend that you discontinue using our services.
WebBet only collects data that is strictly necessary to provide, maintain, and improve our services. We do not collect information beyond what is needed for the stated purposes. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC / passport number | KYC & Verification |
| Contact Data | Email address, phone number, residential address | Account Communications |
| Financial Data | Bank account number, e-wallet details, transaction records | Deposit & Withdrawal |
| Usage Data | Betting records, games played, session duration, preferences | Service Improvement |
| Technical Data | IP address, device type, web browser, cookie data | Security & Analytics |
| Communication Data | Support chat records, emails, feedback | Issue Resolution |
Some of the data above is received directly from you during registration or platform use. Technical and usage data is collected automatically through our systems when you access the webbet platform.
WebBet uses your personal data for lawful, specific purposes directly related to the provision of platform services. These purposes are as follows:
WebBet does not sell, rent, or transfer your personal data to any third party for their marketing or commercial purposes. This is our absolute commitment to every platform member.
However, in the course of legitimate platform operations, we may share your data with the following categories of parties in limited and controlled situations:
WebBet continuously invests in security infrastructure to ensure your personal and financial data is always protected. The technical and organizational security measures we implement include:
While we take reasonable steps to protect your data, no security system can provide absolute guarantees. We therefore encourage you to play your part in securing your account by using a strong password and enabling 2FA.
WebBet uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze platform performance. The types of cookies we use include:
As a webbet member and an individual whose data we process, you have the following rights under Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the personal data we hold about you and information on how it is used.
You may request corrections to any inaccurate or incomplete personal data in our records.
You have the right to object to the processing of your data for certain purposes, including direct marketing.
In certain circumstances, you may request that your data be transferred in a machine-readable format.
To exercise any of the above rights, contact the webbet support team via live chat, available 24/7. We will process your request within 30 days of receipt. For more complex cases, this period may be extended up to 60 days, with prior notice to you.
WebBet retains your personal data for as long as necessary to fulfill the purposes of collection and meet relevant legal obligations. Our general data retention guidelines are as follows:
Once the retention period ends, your data will be securely deleted or converted into an anonymised format that cannot be linked back to you as an individual. The deletion process uses methods that ensure data cannot be recovered.
WebBet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or technology. The "Last Updated" date at the top of this page always indicates the latest version of this document.
When material changes are made to how we collect or use your data, we will provide you with clear notice through:
Continued use of the webbet platform after the effective date of any changes constitutes acceptance of the updated privacy policy terms. If you do not agree with the changes, you have the right to close your account before the effective date.
If you have any questions, concerns, or requests regarding your privacy and personal data protection at WebBet, our team is ready to assist through the available channels:
Privacy at webbet is more than a written policy. It is a culture and commitment put into practice through real actions every day.
Every bit of data transmitted between your device and webbet's servers is protected with 256-bit SSL encryption. No third party can intercept or read your information.
WebBet does not sell, rent, or transfer your personal data to any third party for their marketing purposes. Your data is used exclusively for webbet services.
Only authorised and trained WebBet staff may access member data — and only to the extent required for their role. Every access is logged and regularly audited.
All our data collection and processing practices comply with Malaysia's Personal Data Protection Act 2010 and relevant international standards for user data protection.
Independent third parties and external security experts conduct regular audits of the webbet system to identify and address any vulnerabilities before they can be exploited.
Once your data retention period expires, your information is deleted using methods that ensure no recovery is possible — not simply removed from a standard database.
Over 500,000 members in Malaysia trust webbet not only for its wide range of games, but also for the confidence that their data and privacy are fully protected.